Most cruise lines will collect gratuities for all guests cruising. Depending on your cruise this can also be included in your fare (Luxury-Lite and Luxury brands).
The automatic service gratuity is often between $14.50 – $20.00 USD per person, per day and is applied to each guest’s SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. As a way to reward crew members for their outstanding service, gratuities are shared among dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience.
In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. Guests who have pre-paid their gratuity will not see a daily charge during their cruise.
The automatic daily gratuity is based on customary industry standards. Applying this charge automatically helps streamline the recognition process for the crew members that work to enhance your cruise. We hope you find the gratuity to be an accurate reflection of your satisfaction and thank you for your generous recognition of our staff.
An 18% – 20% gratuity is automatically added to all beverages, mini bar items, and spa & salon purchases.
Guests can pre-pay gratuities by logging into your reservation before your sailing. I can also add pre-paid gratuities to your’ booking prior to sailing*. If gratuities are not prepaid prior to sailing, they will be automatically added to the guests’ folios once onboard.
*Pre-paid gratuities can be added to an individual reservation at any time outside of 48 hours of the sail date.
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